ilume partners with Radical Candor

ilume is proud to be the exclusive Radical Candor™ partner in Australia and New Zealand

Founded by Kim Scott, executive and author of the best-selling book Radical Candor: Be a Kickass Boss Without Losing Your Humanity, and executive Jason Rosoff, Radical Candor LLC empowers leaders and teams around the world to build better relationships in order to do the best work of their lives.

A perfect partnership

Since Radical Candor™ is on a mission to “rid the world of bad bosses”, and ilume is on a mission to “develop the world’s greatest leaders”, we could not be more aligned. This exclusive partnership allows the ilume team to deliver the transformational Radical Candor™ workshops for businesses in the Australian and New Zealand markets.

Enquire now for a Radical Candor™ workshop in Australia or New Zealand.

Tim Ryan moves to ilume Australia

Hunter business coach Tim Ryan moves to ilume Australia, with Newcastle workshops in pipeline

Tim Ryan, a partner with ilume Australia, catches up with the Newcastle Herald to talk leadership, coaching and the best business advice he’s ever heard.

This article first appeared on the Newcastle Herald website.

Your first business was in electronics. How so?

I started Tim Ryan Electronics in 1982 when I was 23. I completed an Electronics Trades apprenticeship with Wormald Security and started contracting to Wormald to allow me to spend half the year chasing surf in Hawaii and Indonesia.

You founded Data Cabling Solutions in 1989, which you sold to Chubb in late 1999 and worked with them until 2005. What did you learn from that period?

Firstly, it was to follow an opportunity, renaming Tim Ryan Electronics to Data Cabling Solutions was a rebranding exercise to leverage that opportunity. Computers and Networking were in their infancy in the late 80’s and the skills and the focus on quality that I developed in my trade equipped me well in the market. Secondly, I learnt what a young talented team focussed and aligned on providing the best quality product in a market can achieve. Finally, I learnt that large multinationals often struggle to focus on customers and their staff.

You took a two-year sabbatical after you left Chubb you sold that business. What did you do?

My wife Catherine, our four children and I took off around Australia in a converted Denning Coach towing a trailer containing a Nissan Patrol, eighteen surfboards and assorted other essentials. We completed a full lap of Australia and Tasmania throughout 2015 and 2016.

You became a business coach and partner at Altus Q Shirlaws in 2007 and then AltusQ in 2013. What led you into that industry?

A friend, Eric Fleming, had coached me during the growth of Data Cabling Solutions which I found invaluable. A business coach from Shirlaws rented my house when we were travelling and made the introduction to Shirlaws, it was one of the sliding doors moments. I had always had a love of helping people and building business; it felt like a perfect fit.

What qualifications did you bring to the table as a coach, both formal and informal?

I really enjoyed the people and process part of building a business and I have always had a desire to succeed for both my clients and myself. In hindsight I underestimated the learning curve!

Many leaders feel like they are in over their head and lack clarity in direction for the business and themselves. Tim Ryan

Partner, ilume Australia

You’re now a director of ilume Australia with your former Altus Q colleagues Joe Porteus and Jeff Herrick. It’s a partnership with subsidiary of ilume NZ, the leading coaching outfit in New Zealand. What led to that move?

At AltusQ, we had a best of breed strategic facilitation product, however we lacked world class leadership development and coach training products. We sent Joe on a mission across Australia and New Zealand to find a partner who had a complementary product set, and across the ditch, he found the remarkable Angela Neighbours and Raechel Ford who founded ilume.

How does ilume stand out in coaching?

We focus on the return on investment both commercially and personally and we have a complete all of business product suite to suit ASX’s through to start-ups which is rare for a coaching company. Between the partners we have nearly 100 years of coaching experience. Ilume’s Mindset28 Constructive Developmental Framework, underpinning our Leadership Development Programs and Executive Coaching Programs, is ground-breaking and based on the work of two Harvard professors, Robert Kegan and Otto Laske. It is based on the premise that leaders do not necessarily need more skills, they need to develop their cognitive ability and advance their social and emotional development, which is all about growing their minds. Feedback we received from ilume’s clients when completing our due diligence was nothing short of remarkable. Angela and Raechel successfully converted Harvard academic brilliance into a practical  product for business.

The most common challenge business executives you coach struggle with?

They feel like they are in over their head and lack clarity in direction for the business and themselves.

What is your response?

Help develop their leadership capability and if they are not already clear get them clear on the vision for their business and themselves. Then let their businesses fly.

Best business advice?

“Do what you love doing” because as John Lennon sang, “Life is what you are living while you’re busy making other plans” and the second from Simon Sinek: “People don’t buy what you do, they buy why you do it”. I feel privileged to do what I do everyday which is pretty cool.

Joe Porteus of ilume Australia chats with performHR

ilume partner, performHR in conversation with ilume Australia’s Joe Porteus

Joe Porteus, a partner with ilume Australia, catches up with performHR to talk all things business, coaching and their unique leadership developmental framework, MindSet28.

This article first appeared on performHR’s blog as a Partner Spotlight.

In a nutshell, what is ilume?

ilume is an organisation that is devoted to developing the world’s best leaders, achieved through an approach of executive coaching and leadership programs. Ilume is founded on the belief that no business can outgrow the mindset of its leaders. We are the solution to growing bigger mindsets for organisational leaders.

Or put another way: We are the people who can give organisations greater capacity with the same amount of resource.

How is ilume changing the way coaching is done?

Coaching in business has been around since the early 90s and I personally have been coaching for 16 years in this outstanding Australian market that has been constantly growing and expanding.

ilume is changing the way coaching is done via its unique approach which takes into consideration more elements of an individual. Coaching is well known as a behavioural tool, but at ilume we are no longer satisfied with the notion that this will provide all the answers to leaders of business in today’s more complex and ambiguous world.

Most coaching in the past and even today is based on behavioural change and coaching to change certain behaviours of a leader, but at ilume we think that is too one dimensional. Our leaders are made up of much more than just their behaviours! Our leaders are facing into greater uncertainty and can often feel as though they are in over their heads and are facing a developmental challenge of growing a bigger mind.

Consequently, ilume decided to take a different approach and in 2010 developed a robust, evidence-based coaching methodology that examines a person’s hidden dimensions that brings with it lasting development change and a recognition of a person’s true potential capacity for further growth.

We have been delivering this work in Australasia for over 7 years and have established a new paradigm in executive development that high performing organisations are talking about. Those who have worked with us tell us they have become smarter, more agile and ultimately have competitive advantage.

We have access to so much forward thinking knowledge at the click of a button.  Who is on your podcast lineup currently?

Myself and my partners have recently developed a strong relationship with Kim Scott, the founder of Radical Candor and a Wall Street Journal best author. She is currently at the top of my podcast list as I think the work she is doing around ‘having stronger conversations’ is incredibly empowering. It is really interesting to hear about the work she has been doing and the issues facing Australian organisations culturally because no one is having direct and caring conversations. Often we are having one or the other, caring or direct but very rarely both. Kim’s work helps change culture and prevents one of the biggest hidden problems in organisations; a lack of candor between managers and leaders.

I also love freeconomics especially when I am on long planes, I actually get disappointed when its not there. I love hearing smart people talk about smart things and simplifying it down into an entertaining way of viewing the world and how it debunks myths out there.

Bloomberg radio is also at the top of my list because it is old school radio but gives in depth stories behind the headlines. Because I work with leaders of many Australian organisations, its really important for me to keep up with current affairs from a credible source.

For leaders who might want to work with ilume – what should they prepare themselves for?

Prepare to be challenged – ilume provides a developmental tool that weaves together all the dimensions necessary for excellence in executive leadership and anyone coming on the journey is going to find out where they are placed right now in regards to how well placed they are to do the job.

All leaders must be prepared to commit to high performing change – it’s part of what you sign up to in accepting the role. The work with ilume develops the leader quantitatively and qualitatively so commitment over a period of time is essential, this is not a quick fix strategy to developing the best leaders.

Ultimately, particularly in the residential leadership program, they will see increased drive, greater self awareness, clearer strategic thinking and a path to long-term life balance. Instead of life balance and high performance business competing against one another, it starts to work in harmony. Clients who work with us say it’s simple – they call it awesome transformational change.

Those who have worked with us tell us they have become smarter, more agile and ultimately have competitive advantage. Joe Porteus

Partner, ilume Australia

What do you see as the biggest challenge for a startup business in Australia?

As always, it is capital and the smart use of capital. It’s important to plan your spending carefully and allocate funds toward purchases that will ultimately accelerate your business’s growth.

In my previous history of dealing with entrepreneurs – the ability to get out of working in the business rather than on it is always a challenge so generally you want to be focused on finding customers by differentiating yourself in the market.

Often a start-up’s only real asset is their entrepreneurial energy and whilst that doesn’t actually show on the balance sheet, energy and focus really is the glue that holds a start up business together. In my time of working with start up companies, it has been those that have protected this energy over the years that I think have been most successful.

ilume is Australasia’s only accredited and licensed ICC trainers. Tell me about what this point of difference means for organisations wanting to do things differently?

The International Coaching Community (ICC) operates in 67 countries and has over 13,000 certified coaches making one of the largest professional organisations for coaches in the world.

The ICC are committed to developing the coaching profession at all levels through a complete training system of the highest standards of quality and what’s best is that it has several quality awards (EQA’s) from the European Mentoring and Coaching Council, the global go-to body for coaching and mentoring

Whilst there are a number of global coaching accreditation bodies that we could partner with, it was our New Zealand colleagues who helped us understand the exceptional quality and robustness of the ICC program, having worked alongside them for 8 years.

Having been on the ICC programs myself, I believe it develops advanced coaching techniques that I had not experienced anywhere else, particularly with executive coaching techniques – coaching approaches and models that have helped me to offer my clients insights they have never gained before.

What is the difference between ICC training and the Ilume Mindset28 development?

Our ICC programs are for individuals or organisations that want to provide their people with specific techniques and a toolbox in coaching skills. We deliver a range of options from 1-day essential skills through to an 8-day international certification and we deliver specialized programs in team coaching and executive coaching.

Latest Forbes research shows that coaching is an essential management and leadership skill. Our programs strengthen the ability to apply this resulting in higher employee engagement with managers and leaders operating a listen and ask approach rather than push and tell. Many graduates from our programs tell us that it has an impact not only at work but also in their personal lives.

Let’s face it, coaching is an expensive intervention and not always guaranteed to work, so a number of the larger organisations we work with want their own internal managers and leaders applying coaching so that they don’t need to be fully reliant on external consultants.

MindSet28 is a specific executive assessment tool developed by ilume and once carried out provides the evidence required for a powerful and focused leadership development program done as a collective (such as a senior executive team) or individually. Having delivered this in the market for over 6 years it has truly proven itself to be the gold standard in leadership development.

MindSet28 takes a powerful and holistic view of the individual by balancing qualitative multi-dimensional frames through using three dimensions: cognitive, social emotional and behavioural, rather than a one-dimensional approach. Our promise is to show the executive the potential of growing a bigger mind and a pathway to achieve that.

So how important and effective do you think MindSet28 is to the CEOs of major organisations?

Well I think this is best answered by the CEO of one of ilume’s foundation clients, PwC New Zealand. CEO and Managing Partner Mark Averill attributes their high performance culture to taking the majority of their partners through the MindSet28 leadership development program. A big strategic move for PwC as the program asks for the partners, who are the leaders and rainmakers of the business, to come away from the day to day delivery of client work and develop their leadership on a 6 day residential program. That said, Mark acknowledges that it has definitely given them sustainable competitive market advantage and the program had a hand in him eventually becoming the CEO of the organisation.

The empowerment that I saw when I spoke to some very technical partners at PWC really gave me the reassurance that this is the approach we should be using with more Australian CEO’s and senior leaders.

There are many development tools available to businesses today but nearly all are competency or behavioural-based assessments and for an organisation that relies entirely on talent and high performance culture, which PWC are, the MindSet28 approach has proven to be the most effective.

Of the various personality profiling tools MindSet28 is the only one that doesn’t put you in a box forever and I think that is really important. I have personally been through many of these assessments and it has always categorised me as this one specific person for life, but that’s just not realistic actually gives a worrying message that I am unable to develop any further, yet I’m only half way through my career. Mindset28 is a developmental tool not a “putting you in a box” tool, so the difference is that for the first time it gives people a pathway for continuous improvement rather than just telling a person who they are and how they will be forever.